Business Operations Manager
Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel.
Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we’re building a team to shape the future of direct mail.
Business Operations Manager
At Lob, you'll own the cross-functional programs that make or break how the company actually runs — the initiatives that span Finance, Product, Engineering, Legal, our Print & Delivery Network, and Go-to-Market, and that stall when no single person is accountable for finishing them.
You'll take a program from an ambiguous problem to a documented, measured process with a named owner. You'll do the analysis, coordinate across teams that don't report to you, and deliver the executive communication required to get things done.
As the Business Operations Manager, you'll…
- Own Program Execution: Run three to five concurrent cross-functional programs at once, eac
