Posted 5h ago•Paris
Customer Care Team Lead
LeadOn-site (Paris)Salary undisclosed
Required Skills
Next.js
Job Description
Making preventive health the default for every human in Europe
The mission
At Lucis, we believe healthcare should be preventive, not reactive. We’re building the OS for human longevity to help people add more healthy years to their lives. You can read more about who we are and how we work here.
The role
Health is complex, personal, and deeply important to our members. As the voice of Lucis clients, you support them throughout their health journey and own member happiness end to end.
With rapid member growth, we are hiring our first dedicated Customer Care Team Lead. You will own the member experience end-to-end, stabilize our operational metrics, and build and manage a world-class support team.
What you will own
Day One: Hands-On Frontline Support
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