Legal Implementation Specialist Lead
About Luminance
Luminance is the pioneer of Contract Intelligence for enterprise. Backed by internationally renowned venture capital firms and named in both the Forbes AI 50 list of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is transforming how legal teams work around the world.
We are expanding rapidly across global markets and supporting enterprise customers in more than 60 countries, including AMD, National Grid, LG and DHL.
The opportunity
As a Legal Implementation Specialist Lead, you will be accountable for the quality, consistency and development of a team of implementation specialists, while remaining close enough to customer delivery to set a credible standard. You will lead and mentor Legal Implementation Specialists, support complex accounts, review solution design, manage delivery risk and make sure the team delivers against clear outcomes.
This is a hands-on management role in a growing global Delivery function. You will turn good individual practice into repeatable team standards, create the conditions for people to do their best work and partner closely with Customer Success, Product and other cross-functional teams to improve the customer experience.
What you'll do
- Lead, coach and develop a team of Legal Implementati
