Senior Investigations Officer

We are looking for a Senior Investigations Officer to join our Legal group as we scale up and drive digital and financial inclusion across our markets.

Job Purpose

You will lead internal investigations at M-KOPA end-to-end — from intake through to case closure — across all five operating markets (Kenya, Uganda, Nigeria, Ghana, and South Africa). You will engage stakeholders internally with discretion and sound judgement, safeguard the integrity of the whistleblower and grievance programme, and keep the Board informed through regular, well-evidenced reporting. This role demands not just technical investigative skill but strong personal character — the trust placed in this role by complainants, subjects, and the business depends on it.