Dutch Speaking Customer Service for an Automotive Brand - Work Remote in Greece
Dutch Speaking Customer Service for a Prestigious Automotive Brand
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across the globe. As a leader in European BPO recruitment, we pride ourselves on matching ambitious professionals with career-defining roles in vibrant international hubs.
Job Overview
We are currently sourcing candidates for a prestigious Dutch Speaking Customer Service for a Prestigious Automotive Brand position in Greece. This role offers a unique opportunity to represent a legendary leader in the automotive industry while enjoying the Mediterranean lifestyle through our exclusive jobs in Greece portfolio.
Key Responsibilities
- Provide high-level support to customers regarding vehicle maintenance, technical inquiries, and service scheduling.
- Represent a top-tier automotive brand with the professionalism and prestige expected by their clientele.
- Handle customer interactions across various channels, including phone, email, and live chat.
- Troubleshoot technical issues for vehicle owners, utilizing industry-standard knowledge databases.
- Act as a primary point of contact for inquiries related to automotive warranties, road assistance, and service centers.
- Maintain detailed documentation of customer interactions within the company’s CRM system to ensure prem
