French Speaking Back Office Gaming Support Specialist - Work In Sofia, Bulgaria
French Speaking Back Office Gaming Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and BPO consultancy, renowned for connecting elite talent with industry-leading organizations across the continent. We take pride in facilitating life-changing career moves, specializing in high-growth sectors such as Gaming & Esports, while ensuring our candidates find the perfect professional fit.
Job Overview
We are currently seeking a dynamic professional for the French Speaking Back Office Gaming Support Specialist position in Bulgaria to join a global leader in the digital entertainment space. This is a unique opportunity for enthusiasts to advance their careers with one of the most exciting French-speaking jobs in the Gaming & Esports industry, located in the heart of beautiful Sofia.
Key Responsibilities
- Manage and resolve complex account inquiries and transaction issues for premium gaming clients.
- Ensure high-quality back-office support for French-speaking players to maintain exceptional gaming standards.
- Monitor and analyze gaming platform trends to proactively identify potential technical disruptions.
- Coordinate with internal stakeholders to enhance the overall player experience within the Gaming & Esports ecosystem.
- Adhere to strict data security and compliance protocols to safeguard player information.
- Contribute to the conti
