French Speaking Customer Experts for Salt - Work In Athens, Greece
French Speaking Customer Experts for Salt
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. We take pride in facilitating life-changing career moves, ensuring that our candidates secure the most rewarding jobs in Greece while supporting them every step of the way.
Job Overview
We are currently seeking talented individuals for the French Speaking Customer Experts for Salt position in Greece, a pivotal role within the dynamic telecommunications sector. This is a unique opportunity to join a global brand, providing high-quality support to customers while enjoying a vibrant international lifestyle in Athens.
Key Responsibilities
- Deliver exceptional customer service for Salt, addressing inquiries related to telecommunications products and services.
- Troubleshoot and resolve technical issues regarding mobile, internet, and fiber optic connectivity for French-speaking clients.
- Maintain a high level of customer satisfaction by providing accurate and timely information on billing, account management, and service upgrades.
- Act as a brand ambassador, ensuring all telecommunications service protocols are followed with precision.
- Efficiently navigate internal CRM systems to update customer data and record interaction details.
- Collaborate with cross-functional tea
