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Posted Yesterday•Remote

French Speaking Customer experts for SquareTrade - Work In Athens, Greece

SeniorRemoteSalary undisclosed
Required Skills
Next.js
Job Description

French Speaking Customer experts for SquareTrade

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading global brands. We are dedicated to delivering excellence in workforce solutions, ensuring our candidates find prestigious opportunities like these French-speaking jobs in Greece.

Job Overview

We are seeking dedicated French Speaking Customer experts for SquareTrade position in Greece to join our partner's growing team within the insurance sector. This role offers the perfect blend of professional development and an unparalleled Mediterranean lifestyle, making it one of the most attractive jobs in Greece for bilingual professionals.

Key Responsibilities

  • Provide expert support to SquareTrade clients regarding insurance policy coverage and protection plans.
  • Manage high-volume inquiries via phone, email, and chat with a focus on delivering high-quality customer service within the insurance industry.
  • Assist policyholders with claim initiation, status updates, and documentation requirements.
  • Resolve complex insurance-related concerns with empathy, technical accuracy, and professional efficiency.
  • Educate customers on the benefits of insurance coverage to ensure satisfaction and long-term loyalty.
  • Maintain detailed records of interactions within the CRM system, adhering to data privacy an

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