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French Speaking Microsoft Technical Support Experts - Work In Greece

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Required Skills
Next.js
Job Description

French Speaking Microsoft Technical Support Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in delivering top-tier talent solutions across Europe's most dynamic industries. We bridge the gap between world-class professionals and industry-leading global brands by fostering long-term career growth and strategic partnerships.

Job Overview

We are currently seeking ambitious professionals for the French Speaking Microsoft Technical Support Experts position in Greece. This role offers an unparalleled opportunity to advance your IT career within a global tech ecosystem while enjoying the Mediterranean lifestyle through our exclusive jobs in Greece initiatives.

Key Responsibilities

  • Provide expert technical assistance to enterprise and consumer clients regarding Microsoft software suites and cloud infrastructure.
  • Diagnose and troubleshoot complex technical issues, ensuring high-quality resolution in the information technology (IT) sector.
  • Maintain detailed documentation of technical interactions to ensure service level agreement (SLA) compliance.
  • Collaborate with international cross-functional teams to resolve advanced escalations within the IT environment.
  • Act as a primary point of contact for French-speaking clients, delivering a premium support experience.
  • Stay updated on the latest Microsoft technologies to provide c

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