German Speaking iRobot Support Specialist - Work In Sofia, Bulgaria
German Speaking iRobot Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with high-growth opportunities across Europe. As a leader in the industry, we pride ourselves on delivering bespoke staffing solutions, helping professionals secure rewarding careers while facilitating top-tier jobs in Bulgaria and beyond.
Job Overview
We are currently seeking a motivated professional for a German Speaking iRobot Support Specialist position in Bulgaria to provide world-class technical assistance to users of industry-leading smart home technology. This is an exceptional opportunity to join the thriving consumer electronics sector in Sofia, where you will be instrumental in maintaining the high service standards associated with a global robotics icon.
Key Responsibilities
- Provide high-quality technical support to German-speaking customers regarding advanced consumer electronics and smart robotics products.
- Troubleshoot connectivity, software updates, and hardware functionality issues for iRobot smart home devices.
- Ensure customer satisfaction by offering clear, precise, and professional communication in German at all times.
- Document all customer interactions and technical solutions accurately within our CRM systems.
- Stay updated on the latest consumer electronics market trends and technical product spe
