German Speaking Travel Support Advisor - Work Remote In Bulgaria
German Speaking Travel Support Advisor
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class career opportunities across Europe. We pride ourselves on our boutique approach, ensuring every candidate finds a role that elevates their professional trajectory while delivering exceptional value to our global industry partners.
Job Overview
We are currently seeking a talented professional for the German Speaking Travel Support Advisor position in Bulgaria. This role is perfect for someone passionate about the travel industry who wants to combine their linguistic expertise with high-level customer advocacy in one of the most exciting German-speaking jobs available today.
Key Responsibilities
- Provide high-quality support to international travelers regarding flight bookings, hotel reservations, and itinerary management.
- Resolve complex travel-related inquiries with precision, ensuring a seamless experience for all clients.
- Liaise between travel partners and end-users to ensure all travel arrangements meet industry standards.
- Assist with ticket reissuances, cancellations, and re-routing in a fast-paced travel environment.
- Maintain accurate records of customer interactions within our specialized travel industry software.
- Act as a brand ambassador, delivering premium service that upholds our c
