Polish Speaking Player Support Agent Gaming Account - Work In Sofia, Bulgaria
Polish Speaking Player Support Specialist for Gaming Account
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, renowned for connecting top-tier talent with world-class opportunities in the BPO and technology sectors. As industry leaders, we specialize in curating career-defining roles for candidates seeking competitive jobs in Bulgaria and beyond.
Job Overview
Are you a gaming enthusiast looking to turn your passion into a professional career? We are currently seeking a motivated individual for a Polish Speaking Player Support Specialist for Gaming Account position in Bulgaria, providing high-level technical and account assistance to players within the dynamic Gaming & Esports industry.
Key Responsibilities
- Deliver exceptional omnichannel support to Polish-speaking players regarding gaming account inquiries.
- Troubleshoot technical issues, billing questions, and gameplay concerns within the Gaming & Esports ecosystem.
- Maintain high quality and productivity standards to ensure player satisfaction remains at the core of our operations.
- Proactively communicate game updates, patches, and community news to users in fluent Polish.
- Collaborate with internal teams to identify and report trending issues that impact the player experience.
- Foster a welcoming and inclusive community environment across all gaming platforms and communication channels.
