Senior Business Analyst (Data & AI)

Purpose of the Role:

As a Senior Business Analyst in our Data & AI Consulting Practice, you will help clients turn complex business needs, policies and controls into practical AI-enabled capabilities. Drawing on strong business analysis and consulting experience, ideally in a regulated setting, you will work across business and technology teams to shape Generative AI and agent-based solutions that are useful, explainable and subject to appropriate human oversight.

Location: London, Hybrid. 50% in London office

Key Tasks:

• Lead business analysis across discovery, design, delivery, testing and adoption within complex programmes and multidisciplinary product teams.
• Elicit, prioritise and document requirements, processes, use cases, user stories and acceptance criteria, linking them to measurable business outcomes.
• Facilitate senior stakeholders and subject-matter experts to clarify objectives, challenge assumptions and define current and future ways of working.
• Design agent-based journeys that convert complex activities into clear, testable steps, including prompts, events, measures and points of human involvement.
• Translate policy, risk and governance expectations into delivery requirements, including safeguards, review gates, confidence limits, exceptions, escalation and fall-back arrangements.
• Define and support assurance for fairness, e