IT Help Desk Technician
Are you compassionate and caring? Are you looking for a rewarding career in Mental Health & Human Services? Apply today to join an amazing team, dedicated to advocating the health & well-being of individuals, families, and communities. The Mental Health Association of Columbia-Greene Counties Inc. is looking to fill a full time Information Technology Help Desk Technician position.
The IT department is a critical component of the Administration team of the agency. The department is responsible for managing and maintaining the technology infrastructure that enables the agency to function efficiently to fulfill its mission to our community. The IT Department ensures that all technology resources are available, functional, and secure.
Position Type: Full Time-40 Hours/Exempt
Pay Range: $65,000.00-$70,000.00
Work Location: 713 Union St., Hudson, NY 12534
Shift Schedule: Monday-Friday 9:00am-5:00pm with possible evenings and weekends as needed for projects
Job Duties:
- Provide first-level contact and convey resolutions to staff issues which may come in via tickets, phone calls, or walk-ins to the IT office (located at the Main Office).
- Will work closely with Omnis, our IT customer service support team.
- Travel to other sites to address tickets when needed.
- Properly escala
