Customer Success Manager (Enterprise Accounts)
Location: Remote (U.S.) • Full-Time
Team: Customer Success
Mindset: Do you like owning outcomes, not just accounts? Read on.
About Nametag
Nametag is a category leader in identity verification, security, and account protection. We work with security-conscious enterprises where trust, reliability, and long-term partnerships matter. We’re building a world-class, remote-first Customer Success organization that takes real ownership of customer outcomes—not just renewals on a spreadsheet.
We value intellectual curiosity, collaboration, and a strong sense of responsibility in protecting enterprise security.
About the Role
We’re hiring a Customer Success Manager to own the post-sale customer relationship end-to-end. This role is accountable for successful onboarding, ongoing value delivery, executive alignment, and commercial renewals across a portfolio of enterprise customers.
This is not a reactive support role and not a glorified account manager. You are the conductor. You’ll coordinate onboarding, guide customers through adoption milestones, surface risk early, and ensure Nametag is delivering measurable security and business
