Technical Writer

Remote, US

About Nametag
Nametag is building the future of secure digital identity. Our mission is to protect every human identity to restore trust in the AI era. We bring workforce-grade identity verification into the enterprise to verify the human behind accounts and critical actions. Today, global enterprises use Nametag across their workforce to prevent social engineering and deepfake impersonation attacks.

The Role

We're looking for a Technical Writer to own Nametag’s technical documentation for customers to  You will write user manuals, step-by-step instructions, and FAQs so our users can use our software with ease

This is a hands-on, high-impact role. You'll work closely with engineering and product leadership to make critical decisions about how we guide our customers, and then execute on them. If you've thrived in fast-moving environments and care deeply about process documentation and customer experience, we'd love to meet you.

What you’ll do

Create and Maintain User Documentation 

Write user manuals, API guides, release notes, and online help FAQs.

Follow and maintain company style guides to ensure consistent