VIP Account Manager (French Speaking)

At Neo Group, where passion meets purpose! As an employee-focused employer, we take pride in cultivating a dynamic workplace where your growth and well-being are our top priorities.

Join us for a rewarding career journey filled with exciting challenges and endless opportunities. Elevate your career with us – your success is our success!

Role Overview

Neo Group is seeking a highly motivated and customer-centric individual to join our team as a VIP Account Manager. As a VIP Account Manager, you will be responsible for managing and growing relationships with our French-speaking VIP customers

What we expect from you:

• Build and maintain strong relationships with VIP customers, while providing exceptional service and support.
• Proactively engage with VIP customers to understand their needs, preferences, and goals.
• Provide tailored recommendations and personalized offers to VIP customers to maximize their satisfaction and loyalty.
• Act as the main point of contact for VIP customers, addressing their inquiries and resolving any issues they may face.
• Collaborate with cross-functional teams to deliver VIP experiences, including event invitations, special promotions, and bespoke rewards.
• Monitor and analyze VIP customer activity and behavior to identify opportunities for engagement and retention.
• Work closely with the VIP team to develop and execute strategies for VIP c