Lead Professional Services Engineer, Actimize
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
Are you someone who comes alive solving complex technical challenges? Do you thrive in environments where no two days are the same? As a Lead Professional Services Engineer, you’ll play a mission-critical role in deploying our software across both cloud and on-premise environments—empowering global organizations with real-time analytics that drive better customer experiences.
This is a high-impact role where you’ll bridge the gap between engineering, architecture, and real-world deployment. You’ll be the go-to expert for installation, configuration, optimization, and troubleshooting—making you an essential part of our customer success and product evolution.
What You’ll Own
- Deploy & Optimize: Lead the rollout of our analytics suite into a variety of environments (cloud, hybrid, on-premise).
- Be the Fixer: Troubleshoot production issues across networks,
