Staff Machine Learning Engineer
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So what is the role about?
NiCE is looking for a Staff Machine Learning Engineer to join NiCE Labs Research (NLR), the team responsible for model expertise and agent architecture for the Cognigy platform. You will evaluate and optimize AI models across Cognigy's agentic systems, including speech models (text-to-speech and speech-to-speech). You will track the model landscape, identify state-of-the-art candidates, and develop strategies to improve quality and latency while reducing cost. You will work closely with NLR colleagues to extend the team's evaluation framework and build proof-of-concept implementations that demonstrate your recommendations.
How will you make an impact?
- Monitor the field for new state-of-the-art models and assess their re
