AI Infrastructure Support Engineer (First Line Response)
About Nscale
Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.
We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future.
Why Nscale?
At Nscale, our Support & Operations team plays a critical role in enabling our customers and internal teams to succeed. You'll be part of a team that directly impacts customer satisfaction, platform reliability, and operational excellence across our AI infrastructure.
About the Role
We're looking for a Support Desk Engineer to provide first and second-line technical support to our customers and internal stakeholders. You'll be the frontline of our support organization, handling incoming technic
