Customer Service Executive
At NTS, we make it possible together. Technology inspires and drives us; it is our passion. Every day we work on unique solutions to complex challenges. Whether it's ultra complex or ultra precise solutions, we are proud of what we do and what we deliver.
Want to find out together what's possible? Do you want to exceed customer expectations and achieve the highest customer satisfaction? Are you driven, enthusiastic and does your heart beat faster with high-tech product development? Then get started as Customer Service Executive at NTS Singapore and let's make it possible together.
Job Description
As Customer Service Executive at NTS Singapore you will manages end-to-end sales order activities and day-to-day customer communication to ensure accurate, timely, and complete order fulfilment for key customers in a manufacturing / precision engineering environment. The role is the main liaison between customers and internal teams such as Sales, Planning, Production, Logistics, Quality, and Engineering to secure on-time delivery and a high level of customer satisfaction.
Furthermore, your key responsibilities are:
Process and manage customer orders, including order verification, ERP e
