Co-Op – IT – ServiceNow Platform Administration
The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO takes pride in recruiting, developing and retaining highly talented individuals. Our co-op programs give young professionals the opportunity to gain a fundamental understanding of New York electricity markets, bulk electricity systems and how we plan for New York State’s energy future.
The NYISO is seeking a ServiceNow Platform Administration Co-Op to support the health, stability, and reliability of the ServiceNow platform. Working alongside platform administrators and engineers, the student will assist with application and plug-in updates, upgrade testing, platform monitoring, reporting, documentation, workflow enhancements, and continuous improvement.
The student will also help create or improve service catalog items and automated workflows that reduce manual effort and enhance the user experience. This opportunity provides practical experience with enterprise platform administration, low-code configuration, software testing, data analysis, IT service management, and Agile delivery practices.
Responsibilities
- Assist with the planning and execution of ServiceNow application and p