Delivery Lead
About the Team
Our strategic customers are increasingly running multiple deployment workstreams at once across areas such as Frontier, workforce intelligence, software engineering, cybersecurity, AI infrastructure, and AI distribution.
The Delivery Lead is deployed selectively when a strategic customer has multiple materially interdependent delivery workstreams and no single workstream owner can resolve the dependencies between them. The Account Director (AD) continues to own account strategy, executive relationships, commercial outcomes, and use-case prioritization; technical delivery owners own solution design and execution within each workstream. The Delivery Lead owns the cross-workstream delivery contract—the integrated critical path, shared dependencies, program-level launch gates, resource conflicts, and time-bound escalation—and has delegated authority to drive those decisions.
This is a senior delivery leadership role for someone who can make program-level tradeoffs, turn cross-workstream ambiguity into decisions, and protect the integrated critical path without absorbing the AD’s or technical delivery owners’ accountability. It is not a general account-advisory or coordination role.
About the Role
The Account Director (AD) owns account strategy, executi
