Business Systems Architect

About OpenLoop

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

About the Role

The IT Business Systems Architect designs, governs, and evolves the enterprise application ecosystem that runs OpenLoop's business operations. You will own the end-to-end architecture across our core SaaS stack; including NetSuite, Jira, Confluence, Okta, Google Workspace, and Slack. You will partner with Finance, People, Revenue, Clinical Operations, and Engineering to ensure our systems are secure, integrated, scalable, and audit-ready.

This is a hands-on architect role. You will set standards, but you will also design integrations, model data flows, and steer implementations from discovery through hypercare. You will report to the Director, Business Applications and work closely with the VP, Enterprise Technology and the AI Program team to embed automation and AI into how OpenLoop runs. 

What You'll Do

 Architecture & Strateg