Manager, Customer Success & Manufacturing Readiness
Who we are at Osmo:
Osmo is a digital olfaction company, on a mission to give computers a sense of smell to improve the health and wellbeing of human life. Why? Our sense of smell both enriches and saves lives, and has a deep and direct connection to our emotions and memory.
Olfactory Intelligence has applications across industries including fragrance, manufacturing, security, medicine, and more. We believe in the power of automation and thoughtfully applied AI/ML to solve problems beyond the reach of human intuition alone.
We're headquartered in Elizabeth, NJ, with an additional office in Somerville, MA. We provide complimentary shuttle service from Brooklyn and Newark, NJ.
About the Role
Osmo is seeking a Manager of Customer Success & Manufacturing Readiness to ensure customer programs move successfully from onboarding through manufacturing, fulfillment, and deployment.
This role serves as the primary operational point of contact for customers after project launch. You will coordinate manufacturing readiness, order management, production priorities, and customer communication while ensuring projects remain aligned with customer commitments and business objectives.
This position is ideal
