Recruitment Specialist
The Recruitment Specialist is responsible for attracting, screening, and supporting qualified Home Health Aides (HHA) and Personal Care Aides (PCA) throughout the recruitment and onboarding process. This role serves as an important point of contact for caregivers, ensuring a positive candidate experience while helping the agency maintain a strong and reliable caregiver workforce.
Key Responsibilities
• Answer incoming calls and respond professionally to caregiver and applicant inquiries.
• Recruit and maintain a strong pool of qualified HHA and PCA caregivers based on agency staffing needs.
• Review applicants, conduct initial outreach and screening, and maintain timely follow-up.
• Conduct caregiver welcome calls and explain pay, case preferences, required documentation, and onboarding next steps.
• Assist caregivers with questions and guide them through the recruitment and onboarding process.
• Track applicant and caregiver information, documentation, training, approvals, and follow-up in agency systems.
• Maintain accurate records and communicate professionally with applicants, caregivers, and internal teams.
Requirements
- Excellent verbal and written communication skills in English, at least at a level of C1 Advanced.
- Previous recruitment, staffing, home care, healthcare, or related experience preferred.
- Strong communication, organization, follow-up, and c
