Infrastructure Operations Specialist

Descripción del puesto / Funciones

• Support and maintain global infrastructure services (Operating Systems, Virtualization, Storage, Backup, and Patching) within a transversal team.

• Manage operations and Level 2 & Level 3 troubleshooting and maintenance for infrastructure and security issues.

• Apply security best practices, including system hardening, configuration management, vulnerability mitigation, and security enforcement.

• Implement scripting and automation techniques to standardize, optimize, and control environments.

• Ensure infrastructure reliability and availability through active monitoring, alerting, and service management.

• Oversee and manage relationships with suppliers, vendors, and external service providers during major global infrastructure rollouts (Identity, Data Center, and Network programs).

• Collaborate across teams and regions, partnering with Application, Security, Cloud, and Citrix engineering teams.

• Propose and implement new processes and operational methods using ITIL, Agile, and DevOps methodologies.

Requisitos mínimos

• Professional Certifications: Microsoft (e.g., MCSA Windows Server), VMware, Linux, Security certifications, or equivalent.

• Alternative Virtualization Technologies: Nutanix or Proxmox.</