Operations Manager
Position Type: Full-Time
Location: Remote
Working Hours: U.S. Business Hours
About the Role
We are seeking a highly organized, proactive and results-driven Operations Manager to oversee day-to-day client operations and implementation activities. This role is responsible for turning business decisions and recommendations into clear action plans, coordinating stakeholders, maintaining operational documentation and ensuring projects and client engagements move forward on schedule. The ideal candidate is an independent operator who can manage multiple priorities, communicate confidently with U.S.-based clients, identify blockers, and drive work to completion without requiring constant supervision.
Key Responsibilities:
Operations & Implementation Management
- Own the day-to-day execution of implementation plans across multiple client engagements.
- Translate business decisions and recommendations into clear tasks, owners, deadlines and deliverables.
- Track project milestones and ensure commitments are completed on time.
- Coordinate with clients, internal teams and stakeholders to keep initiatives moving.
- Identify operational gaps and recommend practical solutions.
Project Tracking & Documentation
- Maintain accurate project plans, implementation trac
