Customer Support Engineer (UK) — Phaselaw

Location: United Kingdom

Type: Full-time

Salary: £35,000-£45,000

About Phaselaw

Phaselaw is the leading eDiscovery platform for in-house legal and privacy teams. We save teams thousands of hours with tools for document production and redaction. We're a Seed stage startup but are already working with some of the largest companies in the world and are more than doubling the business every quarter.

The Role

We’re looking for a Customer Support Engineer to help us support our growing customer base in the UK and Europe. You’ll report directly to our CTO and work closely with our entire team to ensure our customers are getting the most out of our products. This is a high-ownership, high-impact, high-growth role where you’ll directly shape the future of the business and will have the opportunity to build out how we support our customers going forward. You'll touch every part of the customer lifecycle and have opportunities to grow in both customer-facing and technical directions.

What You’ll Do

• Be the first line of defense for custome