Salesforce Platform Product Manager
Department: Information Technology
Reports To: Director, Business Systems
Employment Status: Full-Time
Office Schedule: Hybrid, approximately 2.5 days per week in the Houston office
About the Role
The Salesforce Platform Product Manager is responsible for the strategy, roadmap, solution design, delivery, adoption, and ongoing improvement of the company’s Salesforce platform, with primary responsibility for Sales Cloud and Marketing Cloud.
This role serves as the primary connection between Sales, Marketing, internal IT teams, and external Salesforce partners. The position works directly with business users to understand requirements and determine whether the best solution is standard Salesforce functionality, configuration, automation, integration, process change, or custom development.
This is a hands-on role that will configure, prototype, troubleshoot, and deliver solutions while providing direction to the Salesforce Administrator, developers, internal technology teams, and external partners.
The position will establish stronger internal ownership of Salesforce, improve the current implementation, provide oversight of consulting partners, and help build the long-term Salesforce team and operating model.
Key Responsibilities
Product Strategy and Business Partnership
- Own the Salesforce roadmap, backlog, and delivery priorities.
- Align Salesforce investments with Sales, Marketing, customer e
