Product Analytics Senior/Lead [Delivery]

We are launching our delivery operations in Colombia and are looking for a Product Analytics Senior/Lead to become the first analytics hire in this domain and build the function.

 

This role goes far beyond traditional analytics: you will shape how the delivery business works end-to-end – from defining KPIs and building reporting to designing delivery mechanics, ambassador models, and optimisation strategies. You will have a direct impact on how the product operates in a new market, leveraging existing learnings from Mexico while adapting them to Colombia’s specifics.

 

What you’ll do:

• Own end-to-end analytics for the Colombia Delivery product, driving decisions across operations, product, and strategy
• Build the core operational analytics from scratch: define key metrics, set up tracking, and ensure reliable calculation and reporting
• Design and launch operational reporting to provide full transparency over delivery performance, costs, and service levels
• Develop and optimise delivery mechanics, including zoning, routing, and delivery flows
• Define and implement the logic behind delivery zones and operational processes
• Design and analyse ambassador funnel: hiring, onboarding, performan