Founding Growth Manager
Job Description — Growth Manager
About the role
Ploy is hiring its first Growth Manager to own everything that happens after a deal closes. You'll be the reason customers launch fast, see impact immediately, and become long-term Ploy advocates.
This is a high-ownership, cross-functional role at an early-stage startup. You'll be equal parts project manager, onboarding specialist, and marketing practitioner — someone who can sit across from a customer's growth team and immediately earn their trust.
What you’ll do
Your goal is to shorten the path to value for Ploy customers. To achieve this goal, you'll own account strategy, implementation, onboarding, training and support for Ploy customers.
Key responsibilities:
Lead customer onboarding end-to-end: kickoff, requirements, setup, launch, and handoff
Configure and validate the customer’s setup in Ploy:
Design system / brand system setup
Knowledge base setup (structure + initial content hygiene)
Core integrations setup and verification
Initial “ploybooks” configuration and scheduled ploys
