Implementation Manager

About Us

Proton is building the AI operating system for wholesale distribution, embedded in the workflows that move nearly every physical product on the planet. Distribution is a $9 trillion industry running on software that has been stuck for decades. We unify CRM, PIM, eCommerce AI, and Order & Quote Entry AI into one platform with one data layer and one AI brain, so reps spend their time on customer relationships instead of data entry.

We have been building AI into distribution long before it became an industry buzzword. That head start matters, and we've only deepened the investment by shipping the first AI assistant embedded in a distribution CRM and launching a complete agentic product in our PIM offering.

We hire people with high agency and high urgency. Everyone here is a builder who owns problems end to end and ships AI-native software faster than anyone else in the category. The median Proton customer reports 3x profit return per dollar spent and an extra day of sales per rep per month. Hundreds of distributors run on Proton, from family-owned shops to publicly-traded enterprises. We're backed by Felicis Ventures and Battery Ventures.

The Role

We're hiring an Implementation Manager to own standard customer engagements from pre-sales solutioning through a successful go-live. As part of Forward Depl