IT Helpdesk Support Officer | Minto, South - West Sydney
About us
Redox is a ASX listed, leading raw material and ingredients distributor with 23 staff locations throughout Australia, New Zealand, Asia and North America. We bring the best products from around the world to clients in over 170 unique industries. Established in 1965 with more than 400 staff and sales over $1 billion dollars last financial year, Redox is an Australian success story that strives to maintain the energy of a start-up. We value and promote innovation, with swift implementation of sound ideas and modern solutions. More than just a job, start your career with Redox today and join an accredited ‘Great Place to Work’ business.
The Position
As an IT Support Officer on the Helpdesk you will be working with an expert team of IT systems engineers and developers at our head office in Minto, South-West Sydney. Serving our internal customers, you will provide support on a variety of IT hardware and software systems including desktops, laptops, printers, telephony, network & security devices, and a wide range software platforms. Within our Windows Active Directory environment you will be exposed to the latest technologies from Microsoft and other leading IT vendors. As your skill and confidence grow you will take responsibility for projects involving hardware and software upgrades/rollouts locally and across remote sites.
Daily tasks include:
- Answer incomin