Shipper (Weekdays/Part-Time)

Are you looking to join a team that encourages purpose over profit? ROAD iD is hiring a part-time Shipper to support our highly efficient and collaborative Fulfillment Team. This role is perfect for anyone seeking the chance to make a difference AND enjoy work/life balance. As a Shipper, you’d work weekday shifts on a part-time basis. Regular shifts fall weekdays from 7:30 AM - 3:30 PM. There could be slight time adjustments based on volume and work efficiencies.

Job dutiess would include:

• Pull, pack, and ship customer items.
• Assist with the organization of the warehouse and products.
• Help monitor all third party channels to make sure all shipments go out on time.
• Review Fulfil sales exceptions, failed orders, and draft orders daily.
• Help investigate issues, document notes in order timelines, and assist with the escalation of unresolved items via Asana tickets.
• Assist in resolving general order issues (cancellations, remakes, missing labels, expedited shipping requests), and monitoring Slack/Asana and customer service queues for problems.
• Support the resolution of shipping exceptions in Fulfil, including failed pushes to Shopify, tracking updates, and channel-specific quirks (e.g., Chewy).
• Assist in monitoring daily dashboard metrics (customer service holds, remakes, waiting orders, workstation issues, end of day manifest totals).
• Help pepare and reconcile end-of-day shipping manifests