Account Manager

Robbins Recruiting Solutions has partnered with a leading retail merchandising solutions company who is continuously innovative with creative new approaches to meet customers’ needs.  The  Account Manager serves as the primary contact for assigned house accounts and established customer programs, partnering with customers and internal teams to deliver excellent service. This role leads demand planning and forecast alignment with procurement, coordinates cross-functional activities to meet customer requirements and compliance standards, monitors item-level account performance and trends, manages AR aging issues, supports order fulfillment through item reservations, provides training support, and requires a high level of product knowledge. *This is a full-time, on-site position near George Bush Intercontinental Airport. Key Responsibilities -Account Management, Planning & Customer Support -Serve as the primary contact for assigned house accounts and established customer programs while building strong customer relationships -Process customer orders and ensure prompt and proactive communication and fulfillment -Drive demand planning by collaborating with customers and aligning forecasts with procurement and supply planning -Monitor account performance by analyzing item-level activity and proactively identifying trends, risks, and opportunities -Maintain proactive, professional communication, provide issue resolution, and support customer satisfaction -Communicate account updates,