VP, Health System Experience

Location: Flexible / Hybrid with up to 50% travel nationwide to health system partners

Reports To: Senior Vice President, Strategic Accounts & Health System Experience

Role Overview

The Vice President, Health System Experience is the senior executive responsible for shaping, elevating, and expanding Shields’ strategic relationships within designated health system partner accounts. This role serves as the executive face of Shields to key partners and is accountable for delivering a world‑class partner experience, ensuring operational and contractual excellence, and driving long-term strategic growth.

The VP will collaborate closely with Regional Leadership and cross‑functional teams to align enterprise priorities, translate partner needs into actionable strategies, and ensure Shields is positioned as a trusted advisor to health system executives.

 

Core Responsibilities

Executive Relationship Leadership & Influence

• Build and maintain high‑trust relationships with senior health system leaders—from VP-level stakeholders to C‑suite executives, including CEOs, CFOs, COOs, CPOs, and clinical leadership.
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