Customer Support Manager
About Pickle
Pickle is a peer-to-peer rental marketplace unlocking the value of the billions of underutilized items sitting in consumers' closets. We make it easy to rent high-quality items exactly when you need them — with fast, convenient fulfillment and an on-demand experience that's as seamless as shopping.
We're building a new kind of commerce layer: one powered by dynamic local supply, where access is more convenient than ownership. Pickle is now live nationwide and scaling rapidly in key local markets including NYC, LA, and Miami. Our marketplace already features 400K+ items, and we're just getting started. We're excited to extend our vision beyond fashion into every category.
What makes Pickle different is the combination of incredible peer-to-peer inventory, industry-leading convenience (under 2 days nationwide and under 2 hours locally), and an on-demand model with no subscriptions — users rent what they want, when they want it. We've raised $20M to date from FirstMark, Craft, Burst Capital, FJ Labs, and others, and we're scaling quickly to build the future of access-driven shopping.
About the role
Trust is at the heart of every Pickle order. It drives our core product and has help
