Product Manager, Agent Platform

Meet Siena

Siena is the Agent of Record for CX, built for consumer brands like Spanx, FIGS, Brooklinen, and Grüns.

It runs as a connected multi-agent stack on top of a shared intelligence layer: agents that sell, support, listen, handle social and voice across the entire customer journey, turning every conversation into signal you can act on.

The team

We are a small, fully distributed, global team. We have built leverage into how we work, which is what lets a team this size move at the speed we do.

We hire athletes. Everyone here owns real outcomes, defaults to writing over meetings, communicates with directness, and acts the moment they see something worth acting on. Low ego, high standards, fast clock.

If you want to set the bar rather than follow one, keep reading.

The Role

Siena needs a PM to own the core of our agent platform, the systems that decide what our agents can do, how well they perform, and how customers can see that performance for themselves. You'll set the roadmap for where the platform's capabilities expand next, build the measurement and testing that make it better over time, and make sure customers always have clear, real visibility into what's happening. You're a strong problem solver first, and you've been a Pr