Senior Brand Ambassador Executive

Skin + Me is a mission driven start-up with seriously big skin goals.

We're looking for a Brand Ambassador Senior Exec to join our Growth team. This is a hybrid working role with three days a week in our Paddington HQ (Mon, Tue, Fri) and two days remote.

About the role:

At + Me, we have built a community of Brand ambassadors who promote our brands such as Skin + Me to their followers. You will be in charge of managing the whole programme — from selecting who joins, to engaging with our ambassadors, to devising strategies to increase sales. This is an exciting opportunity to help shape a marketing channel we have only recently launched and turn it into a successful growth engine. 

What you'll do:

• Run the programme day to day across Skin + Me and Hair + Me — making sure new ambassadors are smoothly onboarded and existing ambassadors are being well looked after. 
• Report on the performance of the channel - from outreach to number of ambassadors on the programme, to how many are actively posting and driving sales
• Use data to devise strategies to get more ambassadors positing and selling. 
• Implement all engagement strategies such as email journeys, rewards or events. 
• Manage the relationship with our agency partner, making sure they get clear directions
• Work with the social, CRM, influencer and customer service teams to bring in more direct applications, and turn more of them into active ambassadors.
• Help creators create compelling content, in line with our compliance requirements, and leverage this content where possible for other marketing channels 
• Work with the Influencer Team Lead on automating processes where possible. 
• Expand the programme to more + Me brands over time.

Who you are:

These are the skills we're looking for. Even if you don't tick every box, but feel you're right for us, we'd still love to hear from you.

• You have worked on a creator, influencer or affiliate programme before, and you left it working better than you found it.
• You are personable. Creators like talking to you because you are useful to them.
• You like to build relationships with colleagues and have proven experience leveraging your network to improve your channel. 
• You are able to work independently and are comfortable to turn for help when blocked. 
• You are good with numbers. You can build a report, notice when one is wrong, and explain what it means to someone who did not build it. 
• You have outstanding written communication skills.
• You have experience managing an agency or a supplier. 
• You have an inquisitive mind and like to generate ideas and test them properly. 

Why should you choose Skin + Me?

• A daily challenge – in a thrilling, entrepreneurial start-up environment, no two days will ever be the same.
• Make a difference – work within a revolutionary company that is focused on improving millions of lives.
• Serious commitment to growth – personal development is important to us and we’ll make sure we support your growth, and give you broad experience across your role.

Benefits

• Time off: 25 days holiday plus bank holidays.
• Hybrid & flexible: We are all remote on Wednesday and Thursday. When we are in the office on Monday, Tuesday and Friday our core hours are 10-4. If you're an early bird you can do 7-4, and if you're a night owl 10-7 is fine too. Need more flexibility around your life – just let us know.
• Fuelled: free breakfast and lunch on office days, plus snacks and drinks.
• Growth: a £500 annual personal development budget.
• Family & health: healthcare cash plan, cycle-to-work, and a workplace nursery scheme (save tax/NI on childcare).
• The extras: a dog-friendly HQ (two resident pups), an active Culture Club, and heavily discounted products for you and 10 friends & family.

More about Skin + Me, and the + Me Brands

In 2018, we set out to solve a problem that millions of people faced: not just struggling with their skin, but struggling to navigate skincare itself. By combining dermatology expertise, pharmacy and technology, Skin + Me created a simpler, more personalised approach – and proved that expert-led care could reach people who'd never had access to it before.

That belief became the foundation of something bigger.

Today, + Me is the company behind Skin + Me, Hair + Me and Renew + Me, with more on the horizon. We're not building a single brand. We're building a category – one where clinical expertise, smart technology and real personalisation are the standard, not the exception.

Every brand we build starts with a real problem. Every solution is rooted in science. And every person who joins + Me becomes part of re-engineering personal care for more people, in more ways.