Senior Customer Success Manager
We are hiring a Senior Customer Success Manager to join our team at Spare!
As a Partner Success Manager, you will be accountable for building deep, trusted relationships with government agencies and transit operators — and turning those relationships into long-term growth. This is a role for someone who sees every customer engagement as an opportunity: to expand adoption, unlock new value, and create the conditions for customers to invest more deeply in what Spare makes possible. You'll be the person who knows your accounts inside and out, drives outcomes that matter, and partners closely with Sales and internal teams to make sure success today becomes expansion tomorrow.
Our Spare HQ is in Vancouver, BC, but this position is based hybrid (M-W-F in-office) out of a location in Los Angeles, CA.
Key Responsibilities
Product Proficiency:
Develop and maintain a confident command of Spare's full product suite, staying current on new functionality, roadmap direction, and how products interrelate across the platform
Translate platform capabilities into operational outcomes that resonate with government
