Technical Support Specialist
About Us
We are a small, fast-moving team with the mission to solve the biggest challenges facing the media and entertainment industry.
Suite enables teams to effortlessly store, share, and edit media files, just as if everyone were working from the same local drive. Teams can now forget about dealing with lengthy downloads or syncing issues, saving them countless hours/days on each project, freeing up artists to focus on their creativity.
At Suite, we prioritize exceptional customer service and support above all else and are committed to going above and beyond to exceed client expectations. Building strong relationships and providing unparalleled assistance are key to ensuring the success of our customers. If this sounds like an environment you would thrive in, come join us!
Who You Are
You have 7+ years in a technical support role in the media and entertainment industry
You are a workflow nerd, and love thinking through the complexities of Post Production, Media lifecycles, and VFX
You have phenomenal communication skills with fluency in English, both written and spoken
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