Agency Support Specialist

Location: Overland Park, KS (Kansas City Metro)

Employment Type: Full-time, In-Office

Department: Client Experience - Agency Support

Compensation: $70,000 base salary + Equity

Steadily is hiring an Agency Support Specialist to join our growing Client Experience team in the Kansas City metro area. In this role, you will deliver fast, high volume support, guiding agents through portal quoting, clarifying appetite, navigating underwriting, and managing policy endorsements. We’re looking for a detail-oriented professional with strong communication skills who thrives in a fast-paced, customer-facing role.

This is a full-time, in-office position based in Overland Park, KS. Steadily is building a workplace environment of team members who are passionate and excited to be together in person. We believe that being in person and collaborating with team members is key to our fast-paced growth trajectory.

Below is a continuation of the job description, but see a visual overview of a day-in-the-life here.