Senior Workplace Engineer

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformation change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.

Sword is looking for an experienced Senior Workplace Engineer to take technical ownership of complex workplace services across our managed customer environments.

This is a senior, hands-on engineering role for someone who understands that workplace technology directly affects how people work. You’ll resolve difficult technical issues, improve the standards behind the service and help other engineers develop stronger technical judgement.

The scope is broad. You’ll work across End User Compute, Microsoft 365, endpoint management, identity integration, device provisioning, email security, collaboration platforms and hybrid meeting room technology.

 Take technical ownership of complex workplace incidents, service requests and escalations across endpoints, Microsoft 365, identity, collaboration platforms and meeting-room technology.

What the role looks like:

• Lead corporate device provisioning and lifecycle activity, including device builds,