Channel Manager - Benelux

Responsibilities:

• Build and cultivate lasting, meaningful relationships with the Talkdesk channel partner community, including SaaS SIs, telecom master agents, VARs, and other consultants / resellers
• Focus 70% of your efforts on driving growth with current partners (Telecom, Reseller, GSI, SI, BPO) and 30% on expanding our footprint through new partner recruitment.
• Meet and exceed pipeline quota through the management and execution of the Talkdesk sales process via partner referrals
• Understand and internalize the Talkdesk vision, solution set, product roadmap, and go-to-market activities and effectively communicate these to partner constituents
• Collaborate with our Sales, Marketing and Customer teams to generate channel pipeline and partner / customer satisfaction
• Conduct web-based demos and develop materials necessary to accelerate partner and customer acquisition
• Provide feedback to the product team concerning partners’ requests for product enhancements
• Use Salesforce.com to maintain excellent records and report on Channel activity and metrics
• Recommend Talkdesk partner infrastructure improvements (e.g., partner portal, marketing collateral) as partner needs dictate

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