Build something monumental for Healthcare!

At Tandem Health we’re reimagining healthcare by putting clinicians first. Our platform - designed by clinicians, for clinicians - is built on deep insight into real-world pain points, with intuitive medical notes and workflows that truly support patient care.

We’re a fast-scaling health-tech company backed by top investors and expanding globally. We move fast, stay curious, and believe building something that matters starts with an extraordinary team. If you're passionate about impact and innovation, we'd love to meet you!

About the role

You'll play a key role in helping Tandem Health transform healthcare through technology. As the first point of contact for our Swedish customers, you'll make sure they feel supported, confident, and empowered to get the most out of Tandem - helping them overcome challenges quickly so they can focus on what matters most.

You'll own first-line support through Intercom, tackling everything from everyday questions to technical troubleshooting. You'll spot recurring issues, identify opportunities to improve the customer experience, and work closely with our Technical and Medical Operations teams to resolve more complex challenges.