Director, Business Operations - Operational Excellence
Company: tastytrade
Role: Director, Business Operations — Operational Excellence
Location: Chicago, IL — Hybrid
About the Role
The Business Operations team at IG North America works on many of the company's biggest opportunities and challenges. We help shape where the company is headed, identify new ways to grow, and make sure the entire organization is aligned. This role reports to the head of Business Operations and calls for someone who can think about the company's future while also getting critical work done day to day. The team moves between building multiyear plans and driving execution, depending on what the business needs most.
This particular role is the team's depth expert on operational performance: how our operating teams run day to day, what it costs to serve our customers, and where better tooling, process, or data can unlock efficiency. You'll partner closely with the leaders of our operational teams, and their teams directly, as a hands-on partner, not just a strategist handing down recommendations.
What You'll Do
Operational tooling and efficiency
- Identify where manual
