Quality and Compliance Manager

The Quality and Compliance Manager is responsible for ensuring that Tayco's products, processes, and documentation comply with all applicable regulatory requirements, industry standards, and certification bodies. This role owns the Quality Management System (QMS) and quality control processes end-to-end, driving continuous improvement in quality performance and building a culture of quality across the organization — from design and sourcing through manufacturing and final delivery.

Responsibilities

Regulatory & Industry Compliance

• Monitor furniture industry-specific standards and evolving regulatory requirements, assessing their impact on Tayco's products and processes.
• Develop, implement, and maintain internal compliance policies and procedures aligned with current regulations and best practices.
• Track changes in codes, standards, and legislation (e.g., environmental, sustainability etc.) and proactively update internal practices.

Product Certification Management

• Oversee the certification process for products to ensure compliance with industry standards, including ANSI/BIFMA (e.g., BIFMA X5 series, ANSI/BIFMA E3), ISO 9001, and relevant sustainability certifications (e.g., CLEANAIR, FSC).
• Act as the primary point of contact with third-party certification bodies and testing laboratories, coordinating testing schedules, submissions, and audits.
• Maintain a