L1 Help Desk Support Engineer

Brisbane | Adelaide

Are you passionate about technology and delivering exceptional customer service? The Missing Link is growing and we are looking for L1 Help Desk Support Engineers to join our team to support one of Australia's leading telecommunications organisations. 

This is an exciting opportunity to work onsite within a large-scale enterprise environment, providing hands-on support and assist in delivering a seamless technology experience to end users across a range of workplace technologies. 

About the Role 

As L1 Help Desk Support Engineer, you will be work onsite with one of our key telecommunications clients, acting as a trusted technology partner for their workforce. You will provide real-time support, troubleshoot technical issues, deploy devices and equipment, and ensure users can work productively and efficiently. 

About Us 

We are The Missing Link, one of Australia’s most awarded IT providers, now backed by global powerhouse Infosys. For over 28 years, we have helped businesses succeed with cutting-edge Cyber Security, IT & Cloud, and Automation solutions. With 200+ team members and a culture built on inclusion, innovation, and impact, we offer a workplace where you’re valued, challenged, and supported to grow. 

We are THE MISSING LINK between where you are and where you want to be.

What you will be doing </