Customer Success Manager

At Tiger Data, formerly Timescale, we empower developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, Tiger accelerates real-time insights, drives intelligent applications, and powers critical infrastructure at scale. As a globally distributed, remote-first team committed to direct communication, accountability, and collaborative excellence, we're shaping the future of data infrastructure, built for speed, flexibility, and simplicity.

Help our customers adopt faster, grow faster, and stay longer — all while shaping the future of Postgres.

At TigerData 🐯 (formerly Timescale), we’re building the fastest PostgreSQL platform in the world, powering critical infrastructure for developers and businesses in real-time. As a Customer Success Manager, you’ll own a portfolio of high-impact accounts and play a direct role in revenue retention, expansion, and customer advocacy.

This is a builder-operator role. We’re scaling fast, which means we need people who can run world-class CS motions and help us design the system underneath. You’ll be diagnosing risk, mapping success plans, deepening multithreaded relationships (from DevOps engineers to CTOs), and helping us push what great CS looks like — powered by AI, driven by data, an